Customer Comments
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See what our customers are saying about our products and our customer service:
Hello,
Just a quick note to let you know how much I enjoy using the Online Recorder.
It's great! Also, whenever I've written to you with questions or a problem, your staff answered me within 24 hours… always polite and very helpful.
I will highly recommend your web site and products.
Thanks again,
Beverly
I've been using Online Recorder for six months to monitor my daughter's
AIM's. It's been great.
Elizabeth
Hi there!! I had recently purchased the Online Recorder. Tuesday I had to clean out the entire system, so it got erased. Is there anyway you can send me another link to download it again? Thanks,
Kerri
P.S. … this is a great product and I have recommended it to other friends and family!
Jenny, I thank you so very much for all your wonderful help, and tech support, this is a fabulous company to do business with, and the products are outstanding as well. Sincerely, Leslie
I purchased Online Recorder 5.3 and would like to upgrade to the 5.6 Ver.
Thanks, I think your program is great.
George
Hello there, I just wanted to ask you if I can go onto the website to download again without having to pay again? I just purchased the software in November. I have been completely satisfied with this software and would like to continue to use it. I have a piece of mind when I leave the house now that I never had before. Thank you in advance for your help.
Kristie
Thank you very much for your reply. I did get in to the system and get that
changed around. It's working fine and has already paid for itself!
Charles
Dear sirs, I recently bought Online Recorder a while back. I think one of my kids somehow got into it and deleted it. Can you please help me as I need to reinstall it.
I tried other programs, but this was the greatest.
Thank you, Randy Kitchen Cabinets
Jenny, Thanks! I was able to reload the program. Thanks for all of your help!! I really appreciate how fast you respond to my questions!! Liz
Thanks Jenny! You guys (gals!) have great support. I am a tech for a big
company and have recommended your stuff for the last year! Great product.
Thanks, Jim
Thank you,
Teenagers and the internet, what’s a parent to do to ensure their children are safe with all the alluring ads for this and that out there on the net, not to mention all the chat programs and they just don’t understand the ramifications of their actions. Thank you so much for your help.
You have a great product.
Rick
Thank you for getting back to us so quickly. It worked.
This program has helped us to understand our Daughters feelings. It's helped us to communicate to her just what she needs, when she needs it.
Thanks,
Debbie
Thank you for your response. I purchased and downloaded the program last evening and found it to be extremely easy to use and was very impressed with the quality of the monitoring.
I will keep your email handy for future needs!
Thanks again!
Jodi
Jenny,
Thank You!! Your hard work paid off, you are quite the sleuth.
Again, thank you for your hard work. Online Recorder is a great product and I have recommended it to several friends and associates on several occasions. It keeps users of my computer honest.
Bill
Jenny -
Thank you very much for your assistance. I will certainly continue to recommend your product to other parents.
I must say, I have not received such quality customer service from any other company I have done business with via internet. You are certainly an asset to your company!
Thank you again.
Paula
Jenny, Thank you for your reply about the upcoming upgrades that will be available. I have already been very pleased with the information that I am able to get, and will be looking forward to the upgrade. This is the most wonderful program I have ever seen or used, as it has already provided me enough information to get the divorce I so badly deserve, as I am married to a cheating, verbally abusive [deleted] and now have the evidence I so badly needed. Thank You........................... (name withheld)
dear Jenny, Thank you and your company for all the past support
you have given me. Most other companies do not. Thanks
Bob
Hello,
I downloaded the software onto the family computer without a glitch. I am already impressed, not only by the breadth of activities that it will allow me to track, but more importantly that it is so straightforward and user-friendly. Thank you ever so much for your help - I'll be sure to tell other parents about Original Programs.
Sincerely,
Sherre
Thank you!
If you have a mailing list to announce your updates, please add me to the list. Thanks again for your good customer service.
Loc
THANK YOU! It works. I love this program.
Peggy
It worked! THANK YOU SO VERY MUCH! You will never know how much your time and patience meant to me. You give Internet Customer Service a good name. You responded quickly and thoroughly to all my e-mails and got everything straightened out for me. You are great and I will recommend this program to anybody in a situation like mine, and I will bring you up by name. You are a good person and an excellent manager! THANK YOU AGAIN.
Tina
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